Contact Customer Service
We are here to help you maximize your experience on SolvinMe.
The SolvinMe Help Center provides resources, troubleshooting tips, and helpful guides to assist you in using our products. If you do not find what you are looking for, our support team is ready to help.
Important to know
We do not provide customer service over the phone. If any website advertises paid phone support services on behalf of SolvinMe, that site is absolutely not affiliated with us. SolvinMe customer service is free, and we will never ask for your password or remote control access to your computer/device.
SolvinMe Premium Support
SolvinMe Premium users receive priority support. For Premium users, you can directly use the priority ticket feature within your account settings dashboard to have your issues handled faster by our technical team.
How to Submit a Support Request
At this time, you can contact our customer service representatives via our official support email. Follow these steps:
- Ensure you use the email address registered to your SolvinMe account.
- Write a detailed description of your issue (including screenshots or links if available).
- Send an email to support@solvinme.com.
- One of our customer service representatives will review and respond to your inquiry as soon as possible within 1-2 business days.
Specific Product Help
If you wish to browse self-help guides, please visit our Help Center for the following topics: